Legal terms around wallets and access
Our Legal policy covers the details that affect your account: the information you submit during phone verification, the records created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, and the checks applied when account activity needs confirmation. We use these records
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to match transactions, investigate a payment-status question and protect account access. The policy also explains cookies, security controls, retention, contact routes and requests to correct or remove eligible data. Access from Jakarta, Surabaya or another Indonesian location depends on local law, and we may restrict a
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route when local rules do not permit it. Before you open an account, read the current Legal wording and keep a copy for your records.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.